FAQ



REGISTRATION

 

Is there any age limit to join the event?

The age requirement is shown as follows

Pink 100m Fun Run - No age limit

Pink 5km Energetic Run - For 6 years old or above

Pink 50km Challenge Run - For 16 years old or above

Pink 100km Team Run - For 16 years old or above

Is "Pink Run.HK 2021" a Competition? Any prizes entitled to the fastest runners?

Pink Run.HK 2021 is not a competition. Every participant who successfully complete the Pink 5km Energetic Run, Pink 50km Challenge Run or Pink 100km Team Run can redeem ‘Pink Run’ Finisher Gifts.

Can I sign up for multiple events?

As long as the participants meet the requirements of the category, you are welcome to sign up for multiple events.

How do I know if I am successfully registered?

You will receive a "Confirmation Email' at the completion of the payment and online registration. ​ The mail may be marked as spam, please check your spam or junk mail box. Please contact enquiry@pinkrun.hk or 3611 0326 (Monday - Friday 1000 - 1900, Except public holiday) if you cannot find the email.

May I join the event even if I am at oversea?

Yes you may. Participants can join the event regardless of location and time. Please note that you should complete the required distance and submit the record successfully within the event period (15 November 2021; 1200am HKT - 6 December 2021; 11:59pm HKT).

Does the registration fee cover the ‘Pink Run Finisher Gifts' postage?

The registration fee only covers local postage so that no additional delivery fee will be charged for local participants. Extra charges will be required for delivering to Mainland China and overseas. For any enquiries, please contact us at (852) 3611 0326 or enquiry@pinkrun.hk.

Is the registration fee tax-deductible?

The registration fee is NOT tax-deductible. You are welcome to make any additional donation. An official tax-deductible receipt will be issued for any donation of HK$100 or above. Donation receipts will be issued according to the donor names and delivered to the mailing addresses respectively as provided on the donation forms.

Why do I need to provide my personal information for registration?

In compliance with the Personal Data (Privacy) Ordinance, The Organizer is committed to safeguarding web users' personal information in respect of its collection, use, retention, security, transfer and access. Personal data should be collected by lawful and fair means and can only be used for lawful purposes directly related to the charity functions and other activities of The Organizer.

 

The Organizer reserves the right to use the photos of the event for future promotion. Your personal data will be used for the purposes related to the participation in different programs and activities, the issuance of receipts, collecting user feedback, conducting analyses, and any other initiatives in relation to the aims and objectives of the organization. You have the right to request access to and correction of your personal data. For inquiry or updating your personal data, please contact us at enquiry@pinkrun.hk. ​



OTHERS

 

Do I need to complete the run in a single attempt or by multiple attempts?

As long as you have completed the run and submitted your record successfully before 6th December 2021 (11:59pm HKT), participants may choose to complete the run within a single attempt or by multiple attempts.

Will I receive the finisher gifts if I do not complete the run within the event period?

Participants must complete the run and submit the record within the event period in order to receive the finisher medal and gifts.

Do I need to use the Official Mobile Application for the event?

To ensure the accuracy of the data submission, participants must use the "Pink Run" mobile application to track and submit your running record.

When will the Official Mobile Application be available to download?

The ‘Pink Run’ Mobile Application will be available for download by the end of September 2021. Participants will be required to download in advance and track your running record in order to redeem your ‘Pink Run’ gift bag within the event period. The Organizer will keep all participants posted for more updates through email in November.

Can my running records before the start of the event be counted?

We only accept those record that are completed in between the event period (15 November 2021 (12:00am HKT) to 6 December 2021 (11:59pm HKT). 

 

How and when can I redeem the ‘Pink Run Finisher Gfts'?

The 'Pink Run Finisher Gifts' will be posted to those participants who completed the required distance and submit the records within the event period. All Finisher Gifts will be posted to your registered address on or before 24 December 2021.